Having been tagged by Writers Moll (Hope you are making Hay while the sun shines) as to what makes me mad I thought I'd give you a little example of deceit and lies .... (MANY MORE TO FOLLOW!!!!!!!)
Decided (as we are moving and would be 'due' for a replacement soon) to get a new mattress before we moved and therefore take it with us. Went to local Bed Centre, where we got bed originally and a few years later a new mattress - so had been happy with the company to go back again.
Chose wonderful new mattress on a Sunday - to be delivered on the Thursday p.m. - could just make the time if I ran from work - (+point, probably lost half a pound in weight with the run -point, hurt my ankle). Delivery guys turned up right on time ..... shame the mattress was the wrong size. Cool, calm and collected, rang the company. No - that particular mattress was the only size they had in stock, so sorry, 'right' size would take six weeks - but just had a new batch of stock in .... come in, choose a new one. Went in on the Saturday - same guy ... very apologetic ... spoke to manager, must have been their fault in noting down size requirement, offered me any of the new stock (£250 more expensive) at original price ..... how could I complain!! Chose fab new mattress - delivery Friday (just gone) between 10/12.00 ...(Stock would be arriving at showroom on the Wednesday beforehand). Friday (second time of moving furniture etc etc etc) 11.50 - nothing ....... Rang ..... terribly sorry, hadn't anyone called me (or the other 15 people due deliveries the same day) van and delivery guys tied up in Sussex (give me the ropes and I'd have done it) delivering 60 mattressess to a hotel complex - obviously far more lucrative. They were trying to hire another van and men to complete deliveries ...need I say more ... by END of day when they had to admit there was no chance - PROMISED me delivery, next day (i.e. this morning) by 11 a.m.
Beloved had planned day out today - first day off work for ten days - so you can imagine how 'happy' he was, but at least by 11 a.m. we could at least get out and do something ..............
10.30 - phone rings ... guess who .... no chance - mainly because they hadn't even received the stock which I was assured was arriving three days before - and you are telling me that they didn't know yesterday when they were making 'other' excuses???!!! Sorry - in my mind that is deceit and downright lying!
So ..... still waiting - 'should' be within next hour ..... will I sleep comfortably tonight? - watch this space.